Frequently Asked Questions
Quick answers about services, giving, support, and using the KDC Uganda website.
Last Updated: October 14, 2026
Services & Worship
What are your regular service times?+
Sunday English Service: 8:00–10:30 AM EAT. Sunday Luganda Service: 10:30 AM–2:00 PM EAT. Wednesday Bible study: 6:00–9:30 PM EAT. Monthly Fire Service: the last Friday, 6:00–9:30 PM EAT. Check Events for the actual Fire Service date.
Where is Kingdom Deliverance Centre Uganda located?+
We meet at Kingdom Deliverance Centre, Kosovo Trading Centre in Lungujja, Kampala, Uganda. Visit the Contact page for the map and directions, or speak with our team before travelling.
Do you have online/live services?+
Visit the Live page to check for an available stream, and browse Sermons for published teaching. Streaming availability depends on the service and current broadcast.
Giving & Donations
How can I give or donate?+
Use the Give or Donations page and follow the payment options displayed. Check the amount and selected currency before proceeding to the payment provider.
Are donations refundable?+
For a payment error or refund question, contact our team with your transaction reference, payment date and the email used. The team can review the issue and explain the applicable process. Avoid sharing card details or mobile-money PINs.
Will I receive confirmation after donating?+
After payment, check the result page and any confirmation sent to the email address you supplied. If you are unsure whether payment completed, contact support with the transaction reference before trying again.
Support & Contact
How do I contact your team quickly?+
Use the Contact page or open the website support chat to send your question. Include the practical details the team needs to help you, without sharing passwords or payment PINs.
Can I request prayer support?+
Yes. Use the Prayer page to share a request. For the monthly Fire Service, the Fire Service page includes a Fire List form. Be considerate of other people’s privacy when describing your request.
How can I speak to a human support agent?+
Open the website chat and choose the option to speak with a person if available. You can also send your question through the Contact page. Response times depend on team availability.
Website & Account
Do I need an account to browse sermons, events, and ministries?+
No account is needed to browse public sermons, events, church information and blog articles. Sign in when you need account features such as orders and downloads.
I forgot my account password. What should I do?+
Open the account sign-in page, choose the forgot-password option and follow the reset instructions for the email address linked to your account. Contact support if you need further help.
Where can I read your legal policies?+
Links to the Privacy Policy and Terms of Service appear in the footer. Read those pages for information about using the website, your data and applicable terms.
Still need help?
Reach out on our Contact page or use the support chat at the bottom-left corner of this website.